BITNORA INTERNATIONAL PRIVATE LIMITED ("we", "our", "us"), operating the website ASTRONORA (hereinafter referred to as the "Website"), is committed to protecting the privacy and personal information of all users accessing or using the Website. This Privacy Policy explains how we collect, use, store, process, disclose, and protect user information in accordance with applicable laws.
This Privacy Policy is published in accordance with Section 43A of the Information Technology Act, 2000 read with the applicable rules thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the Website.
By using the Website, you provide your consent for the collection, storage, processing, and use of your information in accordance with this Privacy Policy. Your continued use of the Website signifies your acceptance of any updates or modifications made to this Privacy Policy from time to time. This Privacy Policy should be read together with the Terms and Conditions available on the Website.
For astrology-related services, users may voluntarily provide:
This information is used solely for providing astrology-related services on the Website.
The Website may automatically collect certain technical information, including:
All payments on the Website are processed securely through authorized third-party payment gateway providers. The Website does not collect, store, process, or retain any sensitive payment information including debit card details, credit card details, CVV, UPI PIN, net banking credentials, or any banking information.
Users are redirected to secure third-party payment gateways for completing transactions, and such payment information is handled directly by the respective payment service providers in accordance with their own privacy policies and security practices.
Information collected through the Website may be used for the following purposes:
User information shall be retained only for as long as necessary to:
After such period, information may be deleted, anonymized, or securely archived as required under applicable law.
Users may request deletion of their account and associated personal information by contacting us through the details mentioned below. Upon receiving a valid request, the Website will process the deletion request within a reasonable timeframe, subject to legal or regulatory retention requirements.
Users may:
Such requests may be made by contacting us through the contact details provided below.
The Website may share limited user information with third parties strictly for operational purposes, including:
The Website does not sell, rent, or trade user personal information to third parties for marketing purposes.
The Website may use cookies and similar technologies to:
Users may disable cookies through their browser settings; however, certain features of the Website may not function properly.
User information may be stored or processed on servers located outside India where necessary for operational purposes. In such cases, reasonable security safeguards shall be implemented in accordance with applicable laws.
The Website implements reasonable security practices and procedures to protect user information against unauthorized access, misuse, loss, or disclosure. Information is stored on secured servers and protected using industry-standard security measures and encryption protocols. However, no method of electronic transmission or storage is completely secure, and therefore absolute security cannot be guaranteed.
The Website is intended only for users who are 18 years of age or above. The Website does not knowingly collect personal information from minors.
The Website acts solely as a platform for providing astrology-related content and services. The Website does not guarantee:
All services are provided on a best-effort basis without warranties of any kind. Users are advised to exercise their own judgment before acting upon any guidance or recommendations obtained through the Website.
The Website shall not be held liable for:
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts of Karnataka, India.
If any provision of this Privacy Policy is held invalid or unenforceable, the remaining provisions shall continue to remain valid and enforceable.
Grievance Officer: Mr. Rajesh Sing
Users may contact the Grievance Officer regarding:
Response Time: Within 7 working days.
BITNORA INTERNATIONAL PRIVATE LIMITED
First Floor, Office No. 102, 13A, Veer Savarkar Block, Shakarpur, New Delhi, East Delhi, Delhi - 110092
Astronora - Guiding you with the ancient wisdom of stars.
First Floor, Office No. 102, 13A, Veer Savarkar Block, Shakarpur, New Delhi, East Delhi, Delhi - 110092
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